Starter questions
0 of 21 flaggedDo customers place their orders with an employee at the deli?
Do you want to continue having employees take every order verbally, or do you want to add devices for the customers and/or employees to use?
If yes, do you want that process to continue?
Do you want customers to receive a thermal receipt after placing the order with the employee?
Do you want a printer for the sandwich maker?
Would you like a monitor to display orders in the kitchen?
Would you like monitors in addition to the sandwich monitor?
Would you like a monitor in the sliced meat and cheeses area?
Would you like a printer for the sliced meat and cheeses area?
Would you like a monitor for an Expeditor?
Would you like an all-stages "Command Center" monitor?
Would you like a 32" TV to display order status for customers (Customer Order Pickup Screen)?
Would you like additional Customer Order Pickup Screens?
What is your current POS solution at the deli?
How important is staff accountability (PIN login, tracking)?
Are you looking to replace or reuse existing POS hardware?
What would you like to add?
When the customer places the order with the employee, do they write it on paper or memorize and make the sandwich?
Does the paper get placed on a ticket rail?
Do you need item customization (modifiers, add-ons, substitutions)?
Are there items that require an additional charge?
Do you take payment in the deli, or does the customer pay at the checkout lane?
Which payment forms are accepted? (select all that apply)
Do customers call and place orders over the phone ahead of time?
Do phone orders pay in advance with a credit card?
Do you allow phone orders to be placed with a later pick-up time?
Which pick-up windows? (select all that apply)
Is there a kiosk in place for customers to place their own orders?
Continue offering a kiosk solution?
Do you want the kiosk to print a ticket with the order number on it? (select all that apply)
Do you want customers to receive a text message confirming the order?
Would you like to implement a customer kiosk?
Do you want the kiosk to print a ticket with the order number on it? (select all that apply)
Do you want customers to receive a text message confirming the order?
Would you like customers to create their own orders on the internet, e.g. on their phone?
Do you want the web-based order to be paid online with a credit card?
Do you want to allow web-based orders to be placed with a later pick-up time?
Discovery sliders
Multiple order channels
Not needed
Not neededMust have
Counter ordering + modifiers
Not needed
Not neededMust have
Integrated payments
Not needed
Not neededMust have
Kitchen visibility needed
Not needed
Not neededMust have
Station routing required
Not needed
Not neededMust have
Timing / expedite features
Not needed
Not neededMust have
Branded online ordering
Not needed
Not neededMust have
Customer order tracking
Not needed
Not neededMust have
Self-service kiosks
Not needed
Not neededMust have
Menu boards / status screens
Not neededMust have
Complex menus + modifiers
Not neededMust have
Centralized menu management
Not needed
Not neededMust have
Production forecasting
Not needed
Not neededMust have
Waste tracking
Not needed
Not neededMust have
Deli / bakery workflows
Not needed
Not neededMust have
Weight pricing + labels
Not needed
Not neededMust have
Holiday / catering orders
Not needed
Not neededMust have
Pickup time slots
Not needed
Not neededMust have
Third-party integrations
Not needed
Not neededMust have
Real-time sync
Not needed
Not neededMust have
Offline capability
Not needed
Not neededMust have
Recommended solution
Suggested tier
Starter
Starter
POS
0%
Optional
Kitchen display
0%
Optional
Online ordering
0%
Optional
Kiosk
0%
Optional
Forecasting
0%
Optional
Department ops
0%
Optional
Holiday ordering
0%
Optional
Menu management
0%
Optional
Integrations
0%
Optional
Customer experience
0%
Optional
Talk track
"Based on your operation, we recommend starting with core KitchenClick modules — this immediately improves ordering and kitchen efficiency. From there, additional capabilities is the natural next expansion to drive growth and guest experience."